Billing Information
Payment Methods
- We accept VISA, MASTERCARD, and DISCOVER.
- We accept PayPal. If you do not have VISA, MASTERCARD, or DISCOVER, but you have other kinds of credit or debit cards, you can use PayPal. PayPal allows you to pay anyone with an email address in 56 countries. To send money, you do not have to apply for an account at PayPal. Please visit http://www.paypal.com for more details. Our PayPal account is order@DailyVita.com.
- We accept Alipay, Alipay, one of China's largest third-party online payment platforms and a subsidiary of e-commerce behemoth Alibaba Group, has launched a new service to offer one-stop payments for payment of public utilities. With this new service, people will not need to wait in the long queues in the banks to pay for such daily public utility charges as water, electricity, gas and communications. With several simply clicks on their mouse, they can easily complete the entire process from their own computers.
Billing Terms & Conditions:
For Credit Card Purchases
- Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.
- We never bill for credit card service fees.
- For international Credit Card orders, please fill out the Credit Card Authorization Form and fax to us at 1-206-888-4168. Your order will NOT be processed until we have your signed authorization form.
- You can be confident that your personal and account information is secure at DailyVita.com. We employ the latest 128-bit encryption technology in all parts of our site that require any personal information.
- DailyVita.com will not bill you until your products, including backordered items, are actually shipped.
For PayPal Purchases
- If you make a purchase using PayPal, your account is charged before your product is shipped.
- The Ship-To address on your order must be a PayPal "verified address", when that is an option in your country. Please make sure your account with PayPal lists your Ship-To address as a verified address.
- When you make a purchase using PayPal, you are momentarily connected to the PayPal web site during our checkout procedure via encrypted secure connection. You must complete your transaction at the PayPal site and return to your DailyVita.com checkout procedure to complete your order.
For Alipay Purchases
International Orders
Order Outside United States
We accept orders from international countries other than USA. Ensuring a prompt shipping time and process, we require our customer to fill out all the information (attention, address, etc.) in both English and your country’s language. For example, a package delivered to Hong Kong, China, it will be filled out like the followings:
English: 8C, 242 Argyle Street , Kowloon City, Hong Kong
Chinese address. 香港 九龍城亞皆老街242号9樓C室
You must include your phone number information for shipping purpose.
Customs Duties and Taxes
Due to import prohibitions, we may not be able to ship to your specific country. Some countries may require various types of import licenses. We will not knowingly ship any product to any country that may require any type of license. Please check with the destination's local authorities to determine if an import license is needed before ordering from us.
All customs duties, taxes or other fees are the sole responsibility of the purchaser. We will not be held responsible or liable for any problems that result at your local customs office. We do not collect any duties or taxes from you, and do not know how much they will cost you. Please check with the destination country's customs services.
Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you refuse to pay your local duty or tax and the carrier bills us for the unpaid charges, we will re-charge you for the applicable amount. Failure to pay customs duties and taxes may also jeopardize or terminate your ability to place future orders. If you are unsure of your country's import policies, please check with them before ordering.
Customs (prohibited products/ingredients)
Please check with destination country's customs service for information on quantity restrictions and prohibited ingredients. We take no responsibility for items not cleared by customs or confiscated by them. The following list may be helpful in determining which products you should avoid ordering. However, this list is not complete and is not to be relied upon. Use it only a guideline. We update it periodically as a result of our own experience.
Ephedra, Ma-Huang, Ephedrine: (prohibited for import):
Sweden, Canada.
DHEA (prohibited for import):
England, Germany, France, Australia, Austria, Canada, Denmark, Ireland, Israel, Congo, Korea, Netherlands, Norway, Sweden, Switzerland, & South Africa.
KAVA KAVA (prohibited for import):
England, Germany, Australia, Switzerland.
MELATONIN (prohibited for import):
England, Germany, Australia, Austria, Belgium, Iceland, South Africa.
5-HTP (prohibited for import):
Germany, Australia, Austria, Italy.
Refund Policy on Orders Seized by Customs
- if your package (order) is seized at your local customs office, no refund will be given.
- If your package (order) is returned back to us from customs, we will refund you the product cost, excluding shipping charge.
